FAQ

AI-Powered FAQ & Support

Find answers to common questions about Sectionly's AI features and how natural language processing can transform your product options

AI Features

5 questions

General

4 questions

Technical

4 questions

Frequently Asked Questions - AI-Powered FAQ & Support

AI Features

How does the AI understand what I want?

Our AI uses advanced natural language processing to understand your product descriptions, requirements, and context. Simply describe what you need in plain English - like 'I need options for custom jewelry with different metals, stones, and engraving' - and the AI will automatically create the perfect option set.

How accurate is the AI in creating option sets?

Our AI achieves over 95% accuracy on first attempts. It's trained on thousands of successful option configurations across different industries. If the first result isn't perfect, you can continue the conversation to refine it until it's exactly what you need.

Can I upload images for the AI to analyze?

Yes! You can upload product images, reference photos, or even screenshots of existing option sets. Our AI will analyze the images and automatically suggest relevant options, pricing structures, and element types based on what it sees.

What if the AI doesn't understand my product type?

Our AI is trained on a vast database of product types, but if it encounters something new, you can provide more context through conversation. Describe similar products, upload reference images, or provide examples. The AI learns from this context to create better results.

Can I modify AI-generated option sets?

Absolutely! AI-generated option sets are fully editable. You can modify them using our visual editor, continue the conversation with the AI for adjustments, or combine multiple AI suggestions. The AI serves as your starting point, not your limitation.

General

What makes Sectionly different from other option apps?

Sectionly is the first Shopify app that uses AI to create product options through natural language. Instead of spending hours manually configuring options, you simply describe what you need and our AI builds everything automatically - including pricing, validation, and styling.

Do I need any technical skills to use Sectionly?

Not at all! Sectionly is designed for merchants without technical backgrounds. Our AI understands natural language, so you can create complex option sets by simply describing what you need in plain English. No coding, no complex forms, no technical jargon required.

How long does it take to create option sets with AI?

With AI, you can create complex option sets in under 30 seconds. What used to take hours of manual configuration now happens instantly. Just describe your needs, and the AI generates everything - elements, pricing, validation rules, and styling.

Which Shopify plans work with Sectionly?

Sectionly works with all Shopify plans including Basic Shopify, Shopify, Advanced Shopify, and Shopify Plus. The AI features work seamlessly across all plan types and integrate with any Shopify theme.

Technical

Will AI processing slow down my store?

No, all AI processing happens on our servers, not in your store. Once the AI generates your option sets, they work just like any other Shopify product options. Your store speed remains unaffected, and customers experience fast, responsive option selection.

How does AI-generated content appear in orders?

All AI-generated options appear clearly in your Shopify admin just like manually created options. The AI ensures proper formatting, labeling, and organization so everything looks professional and is easy to understand.

Can I export my AI-generated option data?

Yes, you can export all your AI-generated option sets, configurations, and order data. We believe in data portability and never lock you into our platform. You own your data and can export it anytime.

Does the AI work with my existing theme?

Yes! The AI generates options that are compatible with any Shopify theme. Our AI understands theme structures and creates options that integrate seamlessly without breaking your design or layout. Everything is mobile-responsive by default.

Still have questions?

Can't find what you're looking for? Our support team is here to help you get the most out of Sectionly AI.